The most common problem with logging in, is that the "cookies" the web-site uses are not allowed. Try allowing cookies for our web-site, or placing us on the "allowed / safe" list.
The second most common problem, is users have not "authenticated" their account by clicking the hyperlink in the registration e-mail. These sometimes are caught in spam filters. Be sure to add our web-site to the "allowed" list for your e-mail. If you need another verification e-mail, please use the link, or contact our Help Desk via the "contact us" page.
The third most common is using CaSe SeNsaTivItY. Our secure logon is case sensative!
Seller Verification is a very important safety function. It ensures that sellers have a valid online payment account. This also ensures the account is tied to a real person, and not an "internet robot". This gives the potential buyer alot of reassurance. Auction listings from "robots" are not allowed. We have a "Bulk Listing" program, "Auction Sniping", and many other features to auto-bid, list, relist etc.; but we do not allow third-party software as it just isn't safe or fair for anyone.
The "Members Announcements" are found by logging into the site. Then goto the home page, it looks like a small house. Or click on the main Fire Dog Auctions logo. Either of those will work from any location to bring you to the home page. The "Members Announcements" are viewable there on the right hand side of the page.
The most common reason is that the e-mail got trapped in a spam box or filter. Be sure to add firedogauctions.com to the "allowed" sender list. You might still be able to retrieve your e-mail if you check your spam box.
The second most common reason, is that the wrong e-mail address was entered during registration. If this is the case, please use the
Contact Us page for assistance.
Cost.
Plain and simple. Our site fees are located on every page. Simply scroll down to the bottom and look for "
site fees". Our site fees are among the lowest in the business, and they are easily found on every page.
We also have an "auction posting estimator" in the members area that shows you the approximate cost of your listing prior to you posting it. This helps you optimize your auction posting.
Pop-ups and Advertising.
Who wants boatloads of advertisiements, links, highlighted words, video and audio messages from "sponsors" trying to sell stuff in the way when they are trying veiw something? Yeah, We don't either....
One of the other big advantages of our web-site is our size. We're brand new. Users browsing auctions do not have to surf through a hayfield full of haystacks to find the needle they are looking for. As we grow, and split our categories tree, it will expand into finer and more detailed sub-menus so that your listing doesn't get lost.
Which is why we offer category customization. We encourage our users to submit category suggestions. This helps make the site more custom fit to what you, the user is looking for! There are tons of personalized member option in the members control panel, everything from a personal bio page to general postage options. And it can all be tailored to fit the way you need it too! Visit the members control panel by logging in
HERE.
Register today! It's secure, easy and best of all, FREE!
The site switches between regular http://, and secure https:// protocol for all sensitive areas. Look for the lock in top address bar. In order for this safey feature this to work correctly our site needs cookies to be enabled. This is most likely the cause.
If you need help learning how to use our site, please check out our
HELP section. There is alot of useful information there to help you. You may also use the help desk to open a support ticket, that is found at :
http://www.firedogauctions.com/helpdesk
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